The Infinity IT-8500 Massage Chair Review

The highly regarded Infinity IT-8500 massage chair is a model that comes with a variety of unique features including a vast array of different massage programs. The chair includes several automatic massage programs and an abundance of different features sure, but the question remains, and that is, is this chair actually a worthwhile investment? This page will guide you in making a decision regarding that important question, and by providing you with as much details as possible regarding this model, you can then use your own judgement on whether or not the Infinity IT-8500 is right for you.

We will examine the this model from Infinity in much closer detail, assessing the quality of its various features, such as the built in music system and the aforementioned built in massage programs. This product review will be quite in-depth, so we encourage you to bookmark this page and come back to it at your own leisure if you don't have the time right now –  in the meantime, feel free to click the button below to view the full product details and current pricing for this model on Amazon:

Click Here To See The Current Price On Amazon
Quick Glance Main Features
Here's the main feature list for The Infinity IT-8500, feel free to click on any of the features listed below to read up on more details:

The Infinity IT-8500's Basic Product Specs
Here's an overview of the basic specs for this particular massage chair:

  • Full Product Name: The Infinity IT-8500
  • Model No: IT-8500
  • Rated Power Voltage: 110-120V
  • Power Frequency: 50/60 Hz
  • Rated Power Consumption: 190W Max
  • Product Weight: 229 pounds
  • Shipping Weight: 255 pounds
  • Packaged Dimensions: 59 x 35 x 45.7 inches
  • Upright: 59 x 35.4 x 45.7 inches
  • Reclined: 74 x 35.4 x 36.2 inches
  • Upholstery: Synthetic Leather
  • Height Range: 5'1- 6'4 (155cm – 193cm)
  • Recommended Weight: 325lbs (172kg)
  • Delivery: Standard Curve Side, White Glove Service
  • Colour: Black, Chocolate Brown, Ivory, Taupe
  • Manual: Click here for the PDF version
Model Pros Vs Cons


  • Several Automatic Massage Programs
  • Multiple Manual Mode Massage Styles
  • Numerous Features (4 Of Which Are Unique)
  • Features Create Satisfaction & Convenience
  • In-Built Music System
  • Extensive Warranty (1/2/3 Years)


  • Varying Customer Intensity Massage Experiences
  • No L-Track Design
  • No Remote Memory Function

A Closer Look At The Infinity IT-8500
Zero Gravity

This classic feature which is usually seen among the best massage chairs on the market is elevated within the Infinity IT-8500 model to provide 2 settings of Zero Gravity. This feature reclines the massage chair, raising your legs and feet to around the level of your heart, allowing for the circulation of blood and removes the normal pressure of gravity from your spine. This has the effect of encouraging deeper breathing, and creates a more soothing massage where users experience further relaxation. The first setting is the normal 30-degree recline position, whilst the second setting places the chair in a horizontal position, just in case the user chooses to recline further back.

Inversion Therapy

Inversion therapy reclines the massage chair to almost 180 degrees, which means that the chair reclines further back than the zero gravity position. Your spine will enjoy an inversion effect, meaning, it increases the space between the vertebrae, relieving the pressure on ligaments, discs and nerve roots. This unique feature therefore relieves pressure which basically means less back pain and is the reason why the IT-8500 massage chair has such a high profile when compared to other massage chairs, and even the previous Infinity models.

Spine Correction

This state-of-the-art component helps to correct users and their posture through the “Tru-Grip V Stretch” with each single massage session. Inspired by Thai massage techniques, this advanced upper bag body airbag system performs hand-in-hand with the main back roller massagers which move up and down the spine. The application of the seat, hip, and back airbags also relieves tension in your back by stretching out the spine. In a nutshell, this versatile system encourages posture improvments and spinal correction with the usage of multiple airbags and massage techniques.

Waist Twist

With this second special feature of the Infinity IT-8500, the seat will began to swivel and move your hips side to side in a sort of twisting motion which helps to massage and warm up the hips by stretching the lower back. This twisting action aids to relieve pain in the lower back area, through its options of 3 speed variations to cater to the user's needs, and can be turned on independently within any massage cycle.  These hip airbags will most certainly appeal to those suffering from lower back pain or discomfort.

Massage Rollers

The Infinity IT-8500 includes a 30″ track length quad style massage roller that aims to massage the user's lower lumbar area all the way up to the neck. The Quad Style roller contains a total of four massage heads, a common feature in most massage chair models, with the IT-8500 being no exception. This occurs through the roller moving up and down along the back in an S-shape pattern, meaning the roller will follow the natural S-shape curve of the user's spine, creating a massage experience with greater precision and accuracy. This is made even better with the 7 adjustable speeds, which create an excellent level of massage customisation. As an added benefit, this feature accommodates users of height levels from 5'1″ to 6'4″ as well as fitting most body types with its 3 different width adjustments.

Airbag Compression Massage

The Infinity IT-8500 has a total of 38 airbags, spread well throughout the unit. They are situated in areas such as the head rest pillow, neck pillow, lower waist, hips, shoulders, arms, calves, feet and soles. The air bags basically reach the places the massage roller cannot, specifically made to massage the ‘hidden' parts of the body with a comfortable compression massage. With the touch of a button, the user can control the entire airbag system, adjusting its 5 level of intensities as each airbag goes through a process of inflation and deflation to offer an extensive full-body massage.

Feedback From Customers Who Bought The Infinity IT-8500

When taking into account the feedback on multiple websites and reviews, it is apparent that the Infinity IT-8500 is generally considered a worthwhile investment amongst buyers, with a positive reputation and dozens of good reviews. At the time of writing, there were a total of 99 reviews across 5 websites. For convenience, the following list has been created:

  • Amazon having an average of 4/5 (6 reviews)
  • MassageChairStore with an average of 4.95/5 (22 reviews)
  • MassageChairRelief with an average of 4.8/5 (53 reviews)
  • Brookstone with an average of 3/5 (3 reviews)
  • EMassageChair having an average of 4.8/5 with 15 reviews

This basically means that dozens of customers who bought this product generally loved it or at least liked it, as seen with the overwhelming positive reviews, with most exceeding 4/5. Whether it be the the many automatic massage programs, classic massage style techniques or the combination of the Infinity IT-8500's features to create the ultimate massage experience, there is no doubt that this product greatly appealed to the large proportion of users' desires.

Despite the abundance in positive reviews, there are some minor negatives as well, which we will discuss below. We've broken down the feedback into both positive and negative feedback sections.

Positive Feedback

Customers of the Infinity IT-8500 were generally consistent in their reviews, where most were extremely satisfied with the product's overall quality and features, to the point where they even claimed they would use it every day. The reoccurring positive aspects of this chair were generally thought to be the IT-8500's extend setting and its ability to stretch, strength of back massage, installation, versatility of preset programs, as well as the chair's deep tissue massage and the feet rollers.

Perhaps the biggest positive element of the Infinity IT-8500 amongst buyers was the extend setting, in particular the stretch function, as mentioned above, where dozens of reviewers commented that it was ‘unbelievable' for relieving lower back pain and users generally loved the feature because it targeted the back specifically, which is an area of the body which many users had trouble with.

Other users greatly appreciated the deep tissue massage, and the strength of the back massage was strong. The installation was fairly easy although to make the process less painful, a second person was recommended for help with the assembly. The four preset programs were found to be extremely versatile and the feet rollers were also ‘unbelievable',  in their ability for soothing users with sore feet.

Negative Feedback

Despite the Infinity IT-8500 generally having a good reputation amongst buyers, there were a few minor gripes which some reviewers commented on. Probably the issue that appeared the most in terms of negative feedback was regarding the intensity of the rollers on the feet, where SOME users reported feeling discomfort and minor pain due to the intensity level being stronger than they expected.

One particular user tried to lessen the intensity of the deeper pressure programs by using a quilt and covering the chair. Other criticisms included the assembly being difficult because of its weight. Some users were either unsatisfied or disliked the intensity of the rollers and that the Infinity IT-8500 has less program modes than other massage chairs. Basically these negative judgements were random based on the specific desires of certain people, and overall were generally minor issues when looking at the overall performance of this model from Infinity.

See The Reviews From Others Who Bought The IT-8500 Massage Chair On Amazon
Are There Any Problems With The Infinity IT-8500?

As mentioned before, the Infinity IT-8500 does not necessarily have major issues that will cause extreme pain, discomfort or inconvenience, but like any other product, the massage chair does have its fair share of problems, something of which needs to be addressed to ensure future customers are getting value for their money and are making informed decisions on whether or not the Infinity IT-8500 is the correct choice for them. The massage chair is very heavy, making it difficult for assembly and that not all of the buttons of the control panel on the remote control are lit. There is no 3D massage so the intensity of the back rollers cannot be adjusted, the heat function takes a while to work (approximately 5 minutes) and there is no L-track design, meaning it cannot reach the buttocks and other lower back areas.

There is also no ‘memory' function so users must manually choose their desired massage settings and that the back massage and foot rollers can be uncomfortable at first especially since the back massage rollers is not adjustable; users cannot adjust the intensity other than use a softening pad, which could be addressed by including customised padding for this purpose. Even with all these problems and little issues that may damage the quality of the Infinity IT-8500 is still a massage chair worthy of its price, with features that compensate for its minor issues.

The Best Places To Purchase The Infinity IT-8500

Despite the many online retailers available to purchase from including Ebay, Etsy or Alibaba, our choice of recommendation is Amazon, purely because of its vast security system and its position as the largest online retailer in the world. Millions of people around the world use Amazon, making purchases of all kinds, whether cheap or expensive, relying on Amazon's quick delivery times and tight security in placing orders for products.

There are many issues that need to be taken into account so you can purchase and receive your order as conveniently and quickly as possible, where customer service, credibility of websites and post-sales assistance as Amazon will ensure you receive the most appropriate and sufficient experience as possible. If you're thinking of buying the Infinity IT-8500, Amazon may be your best option for its protection and its reputation. Click on the button below to check out's current pricing for the Infinity IT-8500:

Click Here To See The Current Price For IT-8500 On Amazon
Videos Of The Product

To help give you a further idea of how The Infinity IT-8500 will look and feel in real life, here's some video footage of the chair in action!

Image Gallery
Common Questions About This Model

Where is this chair made? 

This chair is made in China.

Does this reach below the buttocks? 

Unfortunately, the massage's rollers do not go down to the seat to massage the buttocks. However, the seat already has airbags to massage your lower area.

Will this stretch my shoulders? 

Yes, the extend function will stretch your shoulders and back.

Is there a maximum shoulder width? 

The maximum shoulder width is 22″.

Does the chair touch the ground when it is in an upright position? 

Yes, the chair does touch the group when upright.

Do the massage rollers reach the back of the neck and massage it thoroughly? 

The massage rollers do reach the back of your neck and should provide a deep tissue massage as well as a compression massage provided by the pillow's airbags.

What is the width of the seat? 

The Infinity IT-8500's seat width is 19 inches.

Is the Infinity IT-8500 a good chair to sit in normally? 

Fortunately, it is comfortable to use as a regular chair, but because it is a massage chair, it may feel a little bulkier.

How many airbags does the Infinity IT-8500 have?

The IT-8500 has 38 airbags, located in the neck pillow, hips, arms, shoulders, seat area, feet and calves which all provide a full body massage.

Does the chair have a 3D massage roller?

No, the chair has a 2D quad style system design.

Can the pillow be flipped behind the chair for a deeper massage?

Yes, the rollers behind the chair should allow the user to experience a deeper massage.

Are there settings for different strength and intensities on the Infinity IT-8500? 

Depending on the massage setting you choose, you will experience different intensity levels of the rollers. Essentially, different programs have different intensities.

Does this chair give me a good butt massage? 

Yes, the chair should be able to give a deep tissue massage to the butt due to the seat's airbags.

Does the Infinity IT-8500 have spot massage? 

Yes, the IT-8500 has the ability to stop in certain areas, hence giving you a spot massage.

How many programs does the massage chair have? 

The IT-8500 has four massage programs; Recover, Refresh, Extend and Relax.

Conclusion – Is The Infinity IT-8500 Worth Buying?

Hopefully you've read the review thoroughly and if you still need more reassurance on whether or not this product is the right one for you, this final conclusion should help you decide. The Infinity IT-8500 is a product of sustenance and of quality, where it is showcased through its extensive and well-thought out features, which appeal to your desires and needs. These features will ultimately, have the intention to relieve your pain and soreness such as the 38 airbags or the massage rollers situated all over the model to ensure you are content with your purchase.

The spinal deep pressure massages, the S-track design, lumbar heat therapy, quietness, just to name a few of the IT-8500's features is the reason why it is so popular on the market. The neck and back massages are intense and deep, accompanied by a stretch program that many massage chairs are not equipped with, allows only the best massage experience for your troubles and pains on your back.

Even if there are minor issues such as the differing intensity experiences, the exclusion of a 3D design, and the heavy weight which makes assembly a bit difficult, the reviews provide evidence that this is a massage chair that will fit right into anyone's home because of its valuable features and a price tag that is reflective of the sheer quality the Infinity IT-8500 provides to its customers.

Click Here To See The Current Price On Amazon





The Infinity IT-8500 Massage Chair Summary

Product Name: The Infinity IT-8500 Massage Chair

Price: N/A

Currency: USD

Availability: InStock

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