Ideal Massage Zero Gravity Shiatsu Chair Review

The Ideal Zero Gravity Shiatsu massage chair is one of the lower priced massage chairs available on the market, and for that reason has become one of the more popular options for those who don't want to spend a fortune, but still want all the fantastic benefits that having a massage chair of their own can bring.

In this review we'll be looking at whether or not this is a good purchase for those looking for a lower priced range massage chair, and be diving into the chairs specs, features, customer feedback and common questions to determine whether or not this might be the right chair for you.

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An Introduction Into The Ideal Zero Gravity Shiatsu Massage Chair

The Ideal Zero Gravity Shiatsu Massage Chair offers quality and a good range of features despite it's lower price bracket. This will appeal to those looking to get the benefits of a massage chair in their own home, but who don't want to make an overly large investment.

Obviously a chair at this price is going to struggle to compare to some other models that are placed at the very top of the list when it comes to premium quality massage chairs, (Like the Inada Dreamwave for example) and for that reason some users had complaints about the chair. But considering the comparative price of this model, and the fact that it's been positively received by many buyers, it's definitely a very good option, and worthy of a serious look for those looking for a good massage chair.

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Quick Glance Main Features
Here's the main feature list for the Ideal Zero Gravity Shiatsu Massage Chair, feel free to click on any of the features listed below to read up on more details about each feature (where applicable):

The Ideal Zero Gravity Shiatsu's Basic Product Specs
Here's an overview of the basic specs for this particular model:

  • Full Product Name: Ideal Massage Full Featured Shiatsu Chair with Built in Heat Zero Gravity Positioning Deep Tissue Massage
  • Model No: N/A
  • Rated Power Voltage: AC 120v
  • Power Frequency: 60 Hz
  • Packaged Dimensions: 55 x 35 x 33 inches
  • Upright Dimensions: 33″ wide x 49″ high x 53″ deep
  • Dimensions When Reclined:  33″ wide x 31″ high x 68″deep
  • Shipping Weight: N/A
  • Total Chair Weight: 200 lbs (91 KG)
  • User Height Range: N/A
  • Upholstery Type: Synthetic Leather
  • Colour Options: Black, Dark Brown
  • Controller Chord Length: N/A
  • Power Chord Length: N/A
  • Manual: N/A
Model Pros Vs Cons


  • One of the Cheapest Quality Massage Chairs On The Market
  • Touted By Many As The Best Chair For Under $1500 Available
  • 5-30 minute massage session option (without touching controls)


  • May be limited in its massage potential by its S-Track Roller system
  • Some buyers report that the chair is too loud
  • Some buyers were not happy with the Chair's ability to massage the neck area

A Closer Look At The Ideal Zero Gravity Shiatsu's Main Features
14 Available Programmed Massage Options

This massage chair comes with a total of 14 programmable options to choose from.

5-30 Minute Massage Session

This model allows the user to set a session timer anywhere from 5 to 30 minutes. This flexibility is good for both those who only have time for a very quick massage or for those who need a longer session.

S-Track Roller System

This model uses the S-Track roller system, which means it primarily runs from the lower neck to the tail bone area of the back. The S shape of the roller track is designed to run parallel with the shape of the spine. Generally speaking you'll see S-Track rollers on the lower cost massage chairs, as the L-Track systems are more expensive to include amongst the chairs feature list as it's a much more thorough roller.

Intelligent 3D Scan Mode

The 3D scan mode allows the chair to map your body more closely so it can provide you with a more personalised and more effective massage. We would expect to see this feature on all mid to high range massage chairs, and are surprised and impressed to see it amongst the features of this very affordable model from Ideal Massage.

4 Pre-programmed “Auto” Massage Modes

The 4 pre programmed Automatic massage modes that this chair features include the Relaxation, Activate, Upper Back, and Lower Back modes. All these modes can use either 5 minute intervals or can run up to 30 minutes straight!

Built In Back Heat Therapy 

The Ideal Massage Zero Gravity Shiatsu Chair also features built in heating in the back area. This feature not only allows you to stay warm during your massage, but in fact is a feature designed to improve your overall massage experience. Heat therapy and massage often go hand in hand, and work well together to provide you a more therapeutic massage experience.

“True Zero” Gravity Positioning

As you will no doubt have noticed, this model of massage chair also features the “True Zero Gravity” recline position. There are many benefits to using this type of position when having your massage, including improved circulation, reduced joint pain, and just generally greater comfort while receiving your massage.

3 Year Warranty

The 3 year warranty covers the chair's steel frame itself and all electronic parts. The manufacturers also offer a ten day return policy, minus the 20% restocking fee (be aware that if you were to return the chair, it's important to keep the original boxing/packaging, so keep it handy until you're really sure that you are happy with the chair)


Feedback From Customers Who Bought The Ideal Zero Gravity Shiatsu

As of the current time of writing, this model from Ideal Massage has a substantially positive amount of feedback data based on the review count online. For example, based on the reviews, 63% of people who reviewed this chair gave it 5/5 stars, with another 22% giving this model a 4/5 star rating. The rest of buyers at this time rated the chair from 1-3 out of 5 stars. This is generally a pretty positive result for Ideal, with an overall rating of 4.3 stars.

As always when checking any reviews, especially reviews, you want to check the difference between the amount of “reviews” versus the number of VERIFIED purchase reviews.

This is quite easy to do. All you need to do is click on the link that says “see all verified purchase reviews” in the Amazon reviews section for a given product, and look at the difference between the number of total reviews at the top, and compare that with the total number of reviews which are view-able just under the sorting area on the reviews page (where you have the option to sort by “Top” or “Most Recent”. This will give you a good idea of the validity of the reviews, as some products seem to have a lot of dodgy reviews that aren't actually from verified buyers.

From reading the reviews for this chair, it's obvious that a lot of people are happy with the chair and are relieved to find that despite having spent a lot for an online purchase, they were not disappointed by the chair's performance. There are many reviewers who mention that the chair is great value for money and they've been happy with the quality of the the product.

There were some amusing comments amongst the positive reviews, like for instance one man who said it was great but didn't have a holder for his beer. Generally speaking though, digging through the reviews, you get the same impression from reading most of them, that is that people are impressed by the quality for such a relatively lower priced massage chair, and have been really happy with the quality of the massage provided by the chair.

See The Reviews From Others Who Bought The Ideal Shiatsu Massage Chair On Amazon
Are There Any Problems With The Ideal Zero Gravity Shiatsu Model?

As with most products, it's very hard to find perfection, and so we did some research to find out if there were any common complaints about this particular massage chair. From what we could find, out of all the negative feedback that people had about this chair, one of the main things that people were not happy with was the chair's ability to give them a good neck massage. This may be one of the short falls of this model, but it's possible that it's more of an issue for taller users who don't fit snugly into the chair with good neck support initially.

Another issue for some buyers was the level of noise that this model creates whilst running a massage session. Some people reported that it was simply too loud, and this prevented them from fully enjoying the relaxing benefits of the chair.

Whilst these were issues that more than one or two users mentioned, it's worth mentioning here again that in the majority of cases the overwhelming response to this chair was very positive, with around 85% of people rating it either 4 or 5 stars out of 5 on Amazon. As above, it's impossible to please everyone, so you will want to take the negatives on board, but don't be too convinced that they are necessarily “game enders” in your decision whether to purchases this chair or not, for the majority or buyers, these things were not problematic, and their experience buying and using the chair is positive.

The Best Places To Purchase The Ideal Zero Gravity Shiatsu Online

There's going to be a few options for you if you want to buy this particular massage chair online. Generally speaking, you will want to make sure you go with a reputable company that's large enough to provide a positive buying experience, great customer service should you have to rely on it, and very importantly – top notch buyer and ecommerce purchase security.

Generally speaking, the smaller less reputable companies are going to have issues in these areas, especially when it comes to buyer protection and purchase security. For this reason, we have no problem recommending that you go with the hugely popular choice of buying online with Amazon. Click on the link below to find out the current best price possible.

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Videos Of This Massage Chair

To help give you a further idea of how this chair will look and feel in real life, here's some video of the chair itself:


Image Gallery
Common Questions About This Model From Ideal

What is this chair like if you don't want to have it running a massage, but just want to sit in it as a normal chair?

Out of the available feedback we were able to find on this, everyone agreed that the Ideal Shiatsu massage chair is very suitable for use as a normal chair when not operating any massage modes. Although this is not what it was designed for of course, the chair will pass for this purpose.

How far down the back does the roller on this chair go?

The roller goes down to around the lower tail bone area.

What is the maximum weight that should be used on this massage chair?

Based on feedback from one of the sellers of this  model, the maximum weight that should be allowed per user is 300 pounds, or 136 Kilograms.

What sort of a warranty does this model from Ideal come with?

Ideal offers both a 3 year parts warranty for this chair as well as a 3 year warranty on the frame. After the 3 year period has expired, it's possible to get any parts required at “factory low prices” from the seller on Amazon.

I want to get this chair, but I live on the 3rd floor of an apartment, does delivery cover this?

Unfortunately the delivery (at least based on the information provided by the seller on only covers first floor deliveries. If you are in the situation where you want to purchase this chair, but live on the 2nd floor or higher, then you might need to arrange either personal help from friends and family, or hire private external help, like the assistance of professional movers for example.

I have a door frame width of slightly wider than the model width of 33 inches, will I be able to fit it through when setting up?

It's possible to take off the arms of the chair quite easily with an Allen key/wrench. There are 2 bolts holding each arm in place on either side. By taking these off you will buy yourself a few more inches of space. Also buyers have reported that they were also able to take off the bottom panels and by turning it sideways with the back folded down, they were able to gain even more room to get it through narrower door frames.

Is this massage chair made from real leather?

Like almost all  massage chairs that we know of, the Ideal Zero Gravity Shiatsu Massage Chair uses synthetic leather. This is largely due to the fact that it's cheaper, and also far more durable. Being a massage chair with it's constant movement and use, real leather wouldn't last too well, and would damage easily. Synthetic leather is far more flexible and durable.

What are the minimum door dimensions required to be able to get this chair in the door for setup?

The chair by default is 33 inches wide, but as mentioned previously it's possible to take off both arms and the bottom panels. This will give you another couple of inches of space. Unfortunately, It wasn't possible for us to find specific measurements as to how much extra space taking off these parts will give you.

Does this chair come pre-assembled?

The chair is basically ready to go, the only things that are required to be put in place are the the shoulder massagers, which are easily attached with 3 screws. Apart from that just the remote holder. The by default (at least via the Amazon seller) comes with instructions on what”s required for full assembly. In short, the answer is that it comes mostly pre-assembled.

Is it possible to use this chair for more than 30 minutes at a time?

According to both feedback from the seller, and also from one other customer, it's possible to run this chair for hours at a time. It's not clear whether there are any programmed limits as far as using the chair for a certain amount of minutes at a time, as this is an issue with other models of massage chairs.

Is it possible to get a neck massage using this chair?

Yes, it's totally possible, but will depend on the height of the user. Obviously for really tall users, their head will be positioned above the normal range of the massager and so it won't be possible for them to get a full neck massage.

What's the shipping time for this chair?

At least according to the seller on Amazon, the chair will ship out the day after the order has been processed, and then from there, the general shipping time is 5-7 business days. Though you should be aware that there is really no “standard” time when it comes to shipping, as it really depends on location, shipping infrastructure, weather conditions and so many other factors which will affect how long it takes for your chair to arrive.

Does this model massage the buttocks area as well?

This chair is not an L Track roller, so if you want a full “butt massage” you might be disappointed, but it will massage the lower tailbone area.

Conclusion – Is The Ideal Zero Gravity Shiatsu Worth Buying?

If you are looking for a decent massage chair with a good number of features, but that's priced a bit more reasonably than some of the other massage chairs, then The Ideal Zero Gravity Shiatsu Massage Chair could be a great option for you.

Based on all the feedback from others who bought this chair online, you can expect a good quality massage with a decent range of features, delivered by a chair that is pleasing to the eye, and will set a positive impression in the minds of your friends and guests (especially if they are lucky enough to have a go!).

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Ideal Massage Zero Gravity Shiatsu Chair Summary

Product Name: Ideal Massage Zero Gravity Shiatsu Chair

Product Description: The Ideal Massage Zero Gravity Shiatsu Chair is one of the most popular choices for mid/lower range massage chairs on Amazon. It has a good reputation as being a solid performer and a good investment for its cheaper sales price.

Price: N/A

Currency: USD

Availability: InStock

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