BestMassage EC-06 Shiatsu Massage Chair Review

The affordably priced EC-06 massage chair from BestMassage is one of the most popular massage chairs available right now, due to it's relatively low price tag in comparison with other massage chairs on the market, and its surprisingly good list of features. For those looking to get all the benefits that having a massage chair in the home or office can provide, this may just be one of the best purchases you could make.

Here we're going to look more closely at this model from BestMassage and try to determine if it's actually a good purchase, or if there's a lot of hype around this model. We'll look more closely at the chair's features, specs, pros and cons, and of course take a closer look at the user reviews around the EC-06 to see what people who've already taken the plunge think. This review will be rather in depth, so if you don't have time right now, simply book mark this page in your browser, and check out the current price on Amazon by clicking the link below:

Click Here To Go Straight To The Current Price On Amazon
Quick Glance Main Features
Here's the main feature list for The BestMassage EC-06, feel free to click on any of the features listed below to read up on more details about each feature (where applicable):

  • Air Bag, Shiatsu, and Vibrational Massage Functionality
  • 4 Pre-programmed Massage Modes To Choose From
  • Varying Massage Intensity Options
The BestMassage EC-06's Basic Product Specs
Here's an overview of the basic specs for this particular model:

  • Full Product Name:BestMassage EC-06 Electric Full Body Shiatsu Massage Chair
  • Model #: EC-06
  • Rated Power Voltage: 110 v
  • Power Frequency: N/A
  • Dimensions: 55 x 42 x 35 inches (140 cm x 107 cm x 89 cm)
  • Shipping Weight: 300 lbs (136.1 KG)
  • Total Chair Weight: N/A
  • User Height Range: N/A
  • Upholstery: Synthetic Leather
  • Manual: N/A
Model Pros Vs Cons

Pros

  • One Of The Most Popular Massage Chairs Available
  • Relatively Inexpensive
  • High Rate Of Positive Customer Experience
  • Easy Assembly Despite Instructions

Cons

  • Terrible Post Sales Customer Support
  • Poor Assembly Instructions
  • Warranty Not Honoured

A Closer Look At The BestMassage EC-06's Main Features
Air Bag, Shiatsu, and Vibrational Massage Functionality

The EC-06 combines a variety of techniques to provide its users with a solid massage experience. It provides airbag pressure massage on the arms and legs, along with a deep kneading shiatsu massage functionality for the back, and vibrational massage functionality for the backside.

4 Pre-programmed Massage Modes To Choose From

The four pre-programmed modes that you have to choose from with this massage chair are; Extend, Relax, Recovery, and Refresh. These combine varying pressures, with the different massage functionality modes (Air Bag, Shiatsu, and Vibrational)

Varying Massage Intensity Options

You have the ability with this chair to choose from multiple intensity options, ranging from a relatively weak to a strong massage, and can be configured and controlled via the massage chair's control panel.

Feedback From Customers Who Bought The EC-06

So based on the reviews on Amazon.com, at the time of writing there are a total of 254 verified purchaser reviews. Out of those 254 reviews, 67% of them rated this massage chair a perfect 5/5 stars, with a further 17% rating the chair 4/5 stars. This means that a total of 84% of people rated this product positively, with a large amount of those people giving the product a perfect score. A further 4% of reviews rated the product with a 3/5 star rating, which means they didn't hate it, but they also found there were some issues with it. The remaining 12% of reviewers had a negative experience with this massage chair.

Let's have a closer look at some of the specific feedback for both the positive and negative points about this model massage chair.

Positive Feedback

The positives when it comes to this model from BestMassage are that for the money, it delivers an excellent massage according to many of the reviews. This is by far the most positive consistent feedback, users report that they consider this an excellent purchase relative to the chair's performance and it's price. So for those who want to take a gamble, based on the problematic negative feedback below, it MAY be worth the risk.

Negative Feedback

No doubt the most negative comments about this product are based on the very poor warranty honour rate of the company. Unfortunately, many people who had a problem with the chair commented that they were unable to get either the chair itself or parts replaced. Unfortunately many customers complained that while the chair was good “while it lasted”, it broke down within the warranty  period, and then they were stuck and unable to get help in repairing/replacing the problem parts.

This is obviously a very serious negative about this product, and something you'll really need to consider when deciding whether or not to purchase this model massage chair.

Another common negative complain is that the chair comes with poor instructions, though it's relatively easy to assemble and only requires a little bit of common sense. This problem pales in comparison to the warranty/support issue though, which is really the big negative for those thinking of buying this chair.

See The Reviews From Others Who Bought The EC-06 Massage Chair On Amazon
Are There Any Problems With The EC-06 Model?

Being a less expensive massage chair, the EC-06 does suffer with some issues. One of the main issues you'll find is that the instruction manual is really poor, and they've only bothered to provide a badly translated English manual, which will leave you pretty confused if you're used to relying on the manual when setting up a new piece of furniture or appliance. The good thing here is that for most people, the assembly is pretty straight forward, and this won't be a major issue.

In fact, you can see how easy it is to install, just by watching the video we posted here on this page below.

Another issue with this product, is that BestMassage's after sales support is really terrible. This can be confirmed by going through some of the reviews, and despite the fact that most people have rated the product positively, this is a major issue with all of their products, and is an unfortunate “side effect” of buying a cheaper massage chair, instead of going with something higher quality (like for example the Kahuna LM6800 Massage Chair).

If you're willing to deal with these issues, due to the fact that this chair can deliver an excellent result for the price, it may still be well worth the investment.

The Best Places To Purchase The BestMassage EC-06 Online

We currently recommend that you purchase any relatively high ticket item online like this from Amazon.com. The main reasons being the fact that Amazon have excellent buyer protection and customer service, and these 2 things are crucially important if you're spending a lot of money on an online purchase.

If there are any problems with the order or purchase during the purchase process, then you have Amazon to fall back on, whereas dealing with a smaller company might not afford you such comfort if there's any customer service problems to deal with. Apart from that, they have pretty much the best online shopping security that you'll find. Click the link below to see the current pricing on Amazon.com for the EC-06:

Click Here To See The Current Price For The EC-06 On Amazon
Videos Of The BestMassage EC-06

To help give you a further idea of how The EC-06 will look and feel in real life, here's some video footage of one customer's experience with delivery and setup:

 

Image Gallery
Common Questions About This Model

Like many people who were looking to purchase the EC-06, you might have some questions that need answering before you decide to go ahead. We dug up the most common questions here, and provided the answers.

Does this chair massage the arms and legs?

Yes, it uses an airbag system to provide a pressure massage to the limbs. While the airbag massage system is much less complex and uses far less massage bag “units” than something like the Osaki OS 4000, or the Panasonic EP-MA73K, it's still able to perform some level of pressurised massage to these parts.

Is it possible with this chair to only massage one body area at a time, for example the limbs, but not  the back?

According to users, this is possible via simply selecting “on or off” for a certain area. You can use the control panel to select or deselect which body areas you want to be massaged during a session.

Is it possible to get an extended warranty when purchasing this chair?

It seems that this is possible when purchasing the chair through Amazon. Buyers commented that they were able to buy a “2 year plan” via their seller on Amazon.com. That being said, be aware that with the standard 1 year warranty that comes with this chair, you might have trouble getting support and having your warranty honoured, as the after sales support with BestMassage is notoriously poor.

How many airbags does this massage chair use?

The BestMassage Ec-06 has 30 air bags, according to the Amazon.com specs.

Can you use the chair without running a massage session?

Yes, this is perfectly possible. You can use it just as a chair without any functionality switched on, or you can run the heating while having the massage features turned off, if you just want to use that function for extra comfort while watching TV, etc.

How far does this chair recline?

The BestMassage EC-06 will recline all the way to a flat horizontal position.

What power voltage outlet does this model come with?

This chair comes with a standard 3 pronged 110v chord.

Does this chair provide Zero Gravity?

No, this chair doesn't provide this feature. Check out something like the Zero Gravity LM6800 by Kahuna.

How long is the maximum massage session time with this chair?

30 minutes.

How wide is the actual seat on the EC-06?

Approximately 32 inches wide.

Can you lift the legs on this chair without making it recline?

Yes, you just have to do it using the manual settings.

How hard is this chair to setup?

Based on several user reports, it shouldn't take more than 20-40 minutes to setup. That being said, you should be aware that the instructions for this chair are not very good, so if you're someone who really relies on the ability to read instruction manuals when settings things up, you're going to be disappointed.

Where is this chair manufactured?

Like most of these massage chairs, It's manufactured in China.

Does this chair include neck massage functionality?

No it doesn't do the neck specifically, it can run up to the lower part of your neck, but this will of course depend on your height.

Conclusion – Is The EC-06 Worth Buying?

The EC-06 is a great chair at a cheaper price, BUT, unfortunately it comes with a bit of a risk if you decide to go ahead and purchase one of these chairs. There is an approximate breakage of about 10% for this model, and the folk over at BestMassage are notoriously bad at honouring their 1 year warranty.

It's been said that the after sales support is virtually non existent, so if you're unlucky enough to find yourself in the 10% of unlucky customers whose unit breaks down in some way, you might find it very difficult to get support, and end up with a broken, useless massage chair with no easy way of getting it fixed.

So, in conclusion, this chair is a bit of a risky purchase. There are tonnes of customers who've been really happy, but there's also that smaller percentage that's had a pretty crappy experience with it. If you're willing to take the risk, then by all means take a shot, but just be aware of the possible outcome. Alternatively, if you're looking at the investment into a massage chair seriously enough, you might be better off to save up your money a little longer, and go for something like the also very popular Kahuna LM6800. All that being said, if you are still interested in the EC-06, then you can click on the below button to check out the current pricing on Amazon.com:

Click Here To See The Current Price On Amazon